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FAQs

What is a home retrofit, and how does it benefit me?

A home retrofit involves upgrading your property to improve energy efficiency, reduce carbon emissions, and enhance comfort. Our expert team offers help & advice on how retrofitting can lower your energy bills, increase the value of your home, and make a positive impact on the environment.

How much will a home retrofit cost?

The cost of a retrofit varies based on factors like the size of your property, the specific upgrades needed, and the materials used. We expert team offer free consultations and expert advice to help you understand potential costs and available financing options, including any grants or subsidies that may apply.

What areas of my home can be retrofitted?

Our retrofits cover a wide range of areas, including insulation, window and door upgrades, heating systems, ventilation, and renewable energy installations like solar panels. We customise each retrofit to address the unique needs of your home for maximum impact.

How long does a typical retrofit project take?

Project timelines vary based on the scope and scale of work. Small upgrades may take a few days, while a comprehensive retrofit could last several weeks. Our expert team will provide you with a detailed schedule, with help and advice at every stage so you know what to expect.

Will a retrofit disrupt my daily life?

We aim to minimise any disruption by planning our work carefully around your needs. You’ll always be informed of our progress, and we keep workspaces tidy to reduce any inconvenience.

How do I get started with a home retrofit?

It’s easy to begin! Start by booking a Home Retrofit Plan with us. We’ll conduct a full energy assessment of your home, discuss your goals, and create a customised retrofit plan tailored to your budget and preferences

Are there government grants or incentives available for retrofitting?

Yes, there are various government schemes designed to support energy-efficient home improvements, such as the BUS (Boiler Upgrade Grant) which can offer you up to £7500. Our team will help you identify and apply for any grants or incentives you may qualify for, making the process as straightforward as possible.

What types of energy-saving measures provide the best return on investment?

Common upgrades that offer excellent returns include insulation, draught-proofing, energy-efficient windows, and solar panels. These measures can significantly reduce energy costs and improve your home’s comfort.

How do I know which retrofit measures are right for my home?

Our team performs a comprehensive energy assessment to determine which upgrades will have the most benefit for your property. This assessment helps us recommend the most effective improvements, personalised for your home.

Will a retrofit increase the value of my property?

Yes, energy-efficient homes are often more attractive to buyers and can command a higher market value. Retrofitting can also improve your home’s EPC (Energy Performance Certificate) rating, increasing the value on the property market.

Do you offer finance?

Yes. We are currently partnered with FCA regulated loan providers to help you pay for your home improvements on a monthly basis. To find out more information visit our dedicated Finance page - https://www.myhomeretrofit.co.uk/finance-options/

Are you a member of a Consumer code?

Yes. We are a member of The Renewable Energy Consumer Code (RECC)

As members of the Renewable Energy Consumer Code (RECC), we agree to abide by the Consumer Code. It covers all the factors that contribute to a high standard of consumer service, before, during and after a contract is agreed

These include:

- clear information on the systems planned and their performance
- acceptable sales and marketing techniques
- arrangements for installing and connecting the system
- the selection and quality of goods supplied
- details of the conditions of business that apply
- the standard of any installation and other on-site work
- guarantees, and any maintenance and after-sales services needed
- what action will be taken to deal with any problems, and
- arrangements for monitoring and continuously improving the Code.

Do you offer Guarantees?

Yes - All of our installs come with insurance backed guarantees and warranties to keep you protected.

We partner with MCS accredited installers on all renewable energy installs which means we are carefully regulated and will always provide or hold

- Insurance backed guarantees
- Deposit & workmanship warranties
- Transparent performance estimates
- Clear costs
- Full handover of operating systems and manuals

Complaints Procedure

We hope you are happy with our services however if you wish to submit a complaint please do so via our customer service inbox - hello@myhomeretrofit.co.uk

If you have a complaint regarding the finance process please visit - https://www.hiber.com/complaints

Our Accreditations